14-day right to cancel

You can cancel your order and return your items within 14 days of receiving them, without giving a reason.

How to return

1. Email us at kbmventuresltd@gmail.com within 14 days of delivery with your order number and the items you’d like to return.
2. We’ll reply with return instructions.
3. Send the items back within 14 days of telling us.

Items should be unworn and unwashed, with any tags still attached. If an item has been handled more than is needed to check it, we may reduce the refund to reflect any loss in value.

Personalised jerseys

Jerseys personalised with a name and number are made to your specification, so they can’t be returned for a change of mind. This doesn’t affect your rights if the item is faulty or not as described.

Damaged, faulty or wrong items

If your order arrives damaged, faulty or different from what you ordered, email us with your order number and a photo, and we’ll put it right with a replacement or a refund.

Refunds

We’ll refund you to your original payment method within 14 days of receiving the returned items, or proof that you’ve sent them back, whichever is sooner. Unless the item is faulty or incorrect, the cost of sending it back is paid by you.

This policy doesn’t affect your statutory rights.